IT Guides

CFR IT Help Desk

EITS Help Desk – All Services

System Maintenance

How to Update Your Computer (Video) 4/17/20

Windows Updates (PDF) 4/10/20 

Remote Access

Remote Access VPN (Weblink – UGA EITS)

Archpass and Duo Mobile (Weblink – UGA EITS)

Duo Self-Service Portal (Weblink – UGA EITS)


Zoom Support and Video Tutorials (Weblink – Zoom)

Zoom: Set-Up and Meeting Basics (PDF) 5/15/20

Zoom: Security Guidance (PDF) 11/18/2020

Zoom: Cloud Recording to Kaltura (PDF) 11/18/20

Kaltura Multimedia Service

Kaltura: Account Basics (PDF) 5/20/20


Email Signature Builder (Weblink – UGA Brand)

Adobe Acrobat Reader DC: Signatures (PDF) 4/13/20 

Adobe Acrobat Pro: Signatures (PDF) 4/13/20 

Google Services

Google Voice: Instructions (PDF) 12/24/19

Google Chrome: Clear Cookies (PDF) 3/26/20
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